"Purchased a certified pre-owned mini 1 year ago. Spent $7000 for the extended warranty.\n\nThe vehicle had 2 spots where the chrome was bubbling off and the usb port has a short in it- works sometimes and sometimes doesn't (fire hazard?). I took it in shortly after purchase and MAG fixed one chrome piece but I'm guessing didn't see the other. They also told me there was nothing wrong with the usb ports and to try another cable.\n\nI have since tried the phones original cable, high quality, store brands, and multiple cheap ones. They all work sometimes but mostly don't (and work in every usb port in the car except the one in question).\n\nA few months later, after having to schedule two weeks out just to look at it, I took it back in this week and after making me take an electric loaner (which has a charger that charges like 20 miles while plugged in for 15 hours, so reeealllly slow) they said they would call and let me know next steps. I had to call back on the third day because I never heard from them. They were ironically just pulling it into the bay when I called. Perfect timing, eh? Thirty minutes later they called to tell me there was in fact a problem with it and now the warranty no longer covers the chrome nor the usb port wiring.\n\nIt's a little odd that when the factory warranty was still in effect, they couldn't find anything wrong with the port and they 'missed' the second chrome defect- and then a few months after the warranty had expired (and it's under their extended warranty) they miraculously find the issue immediately after looking at it, but unfortunately it's no longer covered so they want $1300... When I mention this, I just get a blanket "I can see how that would be frustrating" response.\n\nI tried to talk to the finance manager to cancel the warranty for the prorate refund (learned my lesson to never buy an extended warranty since they apparently don't cover hazards like wiring issues), but he's 'busy' and will call me 'after he finishes with his 2 deals'. Never called back.\n\nUpdates:\nCalled 4 hours later and they put me to his voicemail. So I left a message reminding him to call as promised.\n\nAfter no return call from the message, I called again and he had left for the day...\n\nCalled again next day, this time I get sent to voicemail of someone who is on vacation till next week sometime\n\nCalled back and someone said they would start the process because they couldn't get finance director to answer the phone, but assured me they would call back shortly. They never did\n\nCalled back 4 hours later, they put me on hold and then hung up after 5 minutes on hold.\n\nCalled back and talk to someone who assured me they will call by the end of the day (at least the people answering the phone initially are nice). We'll see. However, they close in an hour, so not looking good. -- Surprise didn't call\n\nCalled back right before closing and they said they would get him on the phone, but sent me to his voicemail.\n\nCalled back and let them know I'm not leaving yet another message with another broken promise to call back and want to talk to anyone in their half dozen dealerships who can cancel this- someone finally got him on the phone to connect us. It really shouldn't be this hard, if I was spending money they would call/text every 2 hours until I block them.\n\nAs a side note - they take 8 weeks to process a cancellation.\n\nHave fun if you decide to purchase from MAG =)"
The Home Depot
2
41
6017 Maxtown Rd, Westerville
OPEN · 06:00 - 21:00 · +1 614-794-3651
"purchased a gas grill and had Home Depot assemble it. when we got to my SUV found that the two side tables did not fold in. Billy and Austin got tools and removed one of the sides. they were then able to lift it in. would not take a tip. great job above every day service!"
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The best-selling album globally in 2006 was the High School Musical soundtrack, followed by Me and My Gang by Rascal Flatts and Some Hearts by Carrie Underwood.
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