Revellers are being urged to take care and use 999 responsibly. The Welsh Ambulance Service is calling on the public to stay safe and protect frontline services this New Year’s Eve by following simple ...

The Welsh Ambulance Service revealed some of the most ridiculous calls it received this year — including a woman who lost her voice, a person who had eaten too much kebab and another person who’d ...

There are some things that ambulance call handlers cannot detect over the phone - and that's where Jackie Hatton-Bell comes in. She is one of 130 volunteers in Wales trained to attend the scene of 999 ...

St John Ambulance volunteers will now respond to 999 calls in an emergency co-responding pilot scheme. The six-month project launched in Norfolk on May 1, as part of a partnership with the East of ...