You can reach Apple Support to solve a wide variety of problems via phone or text chat. The Apple Support website has help and how-to articles, troubleshooting tips, and more. If you find unrecognized ...

Apple may be making changes to its customer support approach. Starting later this year, customers may no longer be able to get direct support from Apple employees on social media platforms like ...

After authoring technical articles for two decades, I sometimes sense a problem or issue I’m experiencing will become the subject of an article. That’s just what occurred on a Friday evening a few ...

Apple users still getting phone calls from tech support scammers Whatever devices you use, beware of any callers claiming you have security issues on your computer or cloud accounts.

Once technical hurdles start ruining one’s day, most people would do anything it takes to resolve them as soon as possible and get on with their merry lives. This is especially true if resolving the ...

(WHTM) — If you are having a problem with your phone or computer, many of us call the company to try to resolve things. But, before you look them up, one woman has a warning. It started when Cookie ...

Nothing like a customer service tale with a mostly happy ending: Nathan switched computers and lost everything he bought from iTunes (music, ringtones, movies) as a result. So he wrote to Apple ...

MIAMI--(BUSINESS WIRE)--Addigy, creator of the only live, real-time, and continuous Apple device management platform, announced it once again won top honors in competitions for product, customer ...

This week, Apple customers are reporting being caught in elaborate phishing attacks, including prompting users to reset their Apple ID passwords and rendering the device unusable until the user ...