With some companies requiring workers to return to the office and other companies moving to a remote-first approach, it's clear a hybrid working environment is the future. What is hybrid work? It's a ...
Cisco is introducing AI to improve the employee experience in customer contact centers. AI can help detect when customer service agents are feeling stressed or overwhelmed and may be in need of a ...
The EMEA flavor of Cisco Live is being held in Amsterdam this week (Feb. 5-9, 2024). Although much smaller than the global event held in the U.S. in June, the show typically carries a flurry of news ...
Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. For the first time in three years, Cisco Live!, Cisco's annual ...
A Cisco Solutions Partner for more than 15 years, Upstream Works offers cloud migration flexibility, AI integration and automation, Webex Meetings Video engagements, and more. WOODBRIDGE, ON / ...
January has ended and Valentine’s Day is next on the docket for many of us. Before that, Cisco is holding the European version of its user conference, Cisco Live. Given the proximity to Enterprise ...
From Webex Calling updates to new devices and integrations, here are the updates to the Cisco Webex platform that were unleashed at Cisco Live 2022. Cisco Systems’ Webex platform quickly emerged as ...
At this year's Cisco Live, Cisco spotlighted the new features it has added to the Webex platform, including Webex Hologram. McLaren Racing uses Hologram and other Webex features to collaborate ...