Every retail initiative, whether it’s AI, personalization or supply-chain transparency, depends on trustworthy customer data.

Customer data platforms (CDPs), which historically acted as storage and cleanup tools, are turning into something more ...

AI’s role in retail — historically focused on efficiency enhancements — has real potential to bridge the gap between ...

A major retailer left most of its customer data unused for years, highlighting a growing problem for large companies trying to turn raw information into value. The issue came to light as a consultant ...

A 30-year veteran in retail technology, Sensormatic Solutions President Tony D’Onofrio is leading the charge to redefine retail. Over the past few years, organized retail crime (ORC) has become retail ...

For India’s retail and multi-location businesses, 2026 will quietly mark a turning point. Not because of a sudden technology ...

Retail has reached a stage where customers desire and demand personalization. In the present world, people expect to get products and services that are relevant to them based on their preferences, ...

As AI continues to reshape the business technology landscape, one thing remains unchanged: Customer data is the fuel that fires business engines in the drive for value and growth. Thanks to a new ...