New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...
A few years ago at a PRINTING United Alliance’s Digital Packaging Summit, a panelist from Microsoft explained that the company vets every printer and converter it works with by looking for a statement ...
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NEW YORK, Oct. 15, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the launch of new and enhanced AI tools designed to ...
HOLMDEL, N.J., January 14, 2026--(BUSINESS WIRE)--Vonage, a part of Ericsson (NASDAQ: ERIC), today announced the launch of Vonage Conversations for Agentforce Marketing (formerly Marketing Cloud).
Welcome to No Jitter’s Conversations in Collaboration. In this conversation, we spoke with Ping Wu who was appointed CEO of Cresta in May 2023. Prior to his appointment as CEO, Ping was Cresta’s VP of ...
VoAgents’ self-learning voice AI technology enables 24/7 customer engagement, lead conversion, and operational efficiency across industries. Imagine having your best employee available on every phone ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today’s fast-moving digital landscape, customers expect more than simple ...
That powerful idea comes from Melody Wilding, a human behavior expert, executive coach, and the author of Managing Up: How to Get What You Need From the People in Charge (Crown Currency, 2025). The ...
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