Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Your customer service department is responsible for maintaining customer satisfaction, helping to retain customers and assisting in generating repeat revenue for the company. Customer service training ...

OKLAHOMA CITY--(BUSINESS WIRE)-- Paycom Software, Inc. (NYSE: PAYC) ("Paycom"), a leading provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in ...

Customer service sets great businesses apart from the rest by ensuring buyer satisfaction. Happy customers are often repeat customers, requiring no additional cost-of-acquisition expenses. Keeping ...

Every year, Tessa Masi or a Steinbach Chamber of Commerce colleague gets to pick up the phone, call a local business and ...

Too many customer service excellence and customer-centricity culture initiatives end up feeling to employees like they've been arbitrarily imposed from on high, by the CEO and her hand-picked ...

We all know that opportunity for a first impression is critical. So the Department of Commerce through Miami University Regionals E-Campus has designed an online four-week course to help you and your ...

Customer service is emerging as a critical differentiator for businesses. McKinsey suggests that the ability to have more effective customer interactions is hard to replicate and can produce lasting ...

IRVINE, Calif.--(BUSINESS WIRE)--VIZIO (NYSE: VZIO) announced it has been recognized for its ongoing commitment to customer support and service with five Stevie Awards. VIZIO was named the Gold Stevie ...

Opinions expressed by Entrepreneur contributors are their own. Your customers’ expectations are increasing. Experts say this is one of the top challenges companies will face in 2023. And in today’s ...

Today I’m sharing eleven essentials of customer service in honor of 2018’s National Customer Service Week (NCSW), which starts October 1 and is sponsored by the International Customer Service ...

As one of the leading flash sale sites for men, JackThreads has quickly expanded its offerings to include its own private-label products and a rich assortment of apparel and accessories for men. Input ...