A customer service agent can be your best friend and is there to assist you. Here are some tips to keep in mind that will help them help you. Know Your Information ...

Great customer service typically results from effective listening, followed by articulate and clear verbal messages, according to employee trainer, Dave Oakes. Listening is the first step in the ...

How do you report a problem at Tesla? To chat with Tesla support directly, you can use the chat function on their site. You can also call their support line at 1 888-518-3752.

In Amazon’s early days, Bezos noticed something concerning: the customer support department reported wait times of less than ...

Customer service is now the primary human touchpoint a brand has with buyers. Consumers are trending towards self-service during the buying phase, which is reducing the opportunities for direct ...

AI is most effective when human agents can use it as a ‘sixth sense’ or as an ‘angel on the shoulder,’” Verizon Business’ Daniel Lawson said.

Customer Service Tips for a Front Desk. Small businesses such as hotels, auto dealer service centers and professional offices typically make use of a front desk area to greet and serve customers ...

Brand reputation is shaped not just by what a company says about itself, but by how it listens and responds to what customers ...

A Delta rep can help with that, too. Plus, you can rely on Delta customer service for any question not easily answered on their website — be it about baggage allowances or SkyMiles redemptions.