Creating a chatbot is no walk in the park. While it’s true that now anyone can craft a good enough bot, it’s still easy to mess up a conversational UX. As for any creative enterprise, in bot design, ...

Around this time last year, chatbots weren’t on our radar, generally speaking. Sure, AI-powered conversations with brands, a la Apple’s Siri and Amazon’s Alexa, have been around for some time. But it ...

It is a universal tendency to assign or impute human emotional, cognitive, and behavioral qualities to nonhuman creatures and things. Owls are “wise.” Swollen rivers are “raging” and “angry.” ...

You may have heard the famous answer to the question, “Why climb a mountain?” (“Because it is there.”) The same could be said about our desire to create programs that can communicate with us in a ...

While you might not be explicitly familiar with chatbot technology, you have likely encountered more than one in your life. Whether it’s customer service chatbots pinging you when you enter a website ...

While many educators spent the past two years fretting that artificial intelligence is killing student writing, upending person-to-person tutoring and generally wreaking havoc on scholastic inquiry, ...