A quick scan suggests these efforts are going about as well as the Taco Bell experiment. McDonald’s reportedly ditched some of its AI interactions with customers after it kept messing up orders.

One arena where AI seems to really be struggling, though, is at the drive-thru -- and Taco Bell is the latest to experience AI mishaps at the order box. After taking 2 million orders with AI, Taco ...

So what exactly is going on with this drive-thru menu then? Recently, Taco Bell has been experimenting with elevating their drive thru experience with artificial intelligence.

Since announcing plans to put AI in the drive-thru last year, Taco Bell has deployed the tech in over 500 locations across the US, according to the WSJ. Other fast-food chains are experimenting with ...

Gone are the days of the fast-food worker with a broken microphone and muffled voice sounding like Charlie Brown’s teacher trying to take your order. The newest Drive-Thru report from QSR, which ...

For the Quickest Drive-Thru Experience, Head to One of These Fast Food Chains Not every fast food restaurant delivers on that name.

An AI ordering assistant named FreshAI will be taking drive-thru orders at 500 more Wendy's restaurants this year, CEO Kirk Tanner said.

Chick-fil-A’s Cinnaminson location opens July 1 with a drive-thru, walk-up window, free meal promo and community-focused initiatives.