Duke Energy customers are reporting unexpected spikes in their utility bills. One customer created a petition demanding audits and refunds gaining nearly 60,000 signatures.

A petition asks regulators to investigate. Here’s what Duke Energy says is causing the spike and how customers can speak directly to the state Utilities Commission.

Thousands of residents across the Carolinas are calling for an independent audit of Duke Energy, saying unexplained spikes in ...

More than 57,000 Duke Energy customers have signed a petition asking for an independent audit for high energy bills ...

The temperatures are warming up, but reminders of the harsh winter are reflected in many people’s utility bills .A Duke ...

Duke Energy customers are frustrated over a spike in electric bills. Many say their latest statements are significantly ...

Substation structure and exterior equipment at a Duke Energy substation in North Carolina is shown. Photo provided Duke Energy Indiana is offering several ways to get help with payments and cut energy ...

After the harsh winter the Cape Fear Region experienced. Lots of people are receiving their power bills, and it’s been a real shock for many.

With higher utility bills due to extra cold weather and a recent court ruling that prevents customers from getting refunds, Duke Energy has been the subject of a lot of online chatter lately. Many ...

FILED. WILL CONTINUE TO BRING UPDATES AS WE LEARN MORE. TONIGHT WE ARE TAKING A CLOSER LOOK AT UTILITY BILL CONCERNS THIS EVENING BECAUSE IN THE UPSTATE, MANY PEOPLE HAVE REACHED OUT AFTER SEEING ...