Say you got kicked off Facebook and need to get back on — to talk to friends or run your small business. A Google search for "Facebook customer... Searching For 'Facebook Customer Service' Can Lead To ...

When Linda’s Facebook account was hacked, she knew exactly what to do: she quickly reset her password, then logged in to assess the damage. Someone had used her account to create a fake business at a ...

If you ever found yourself in need of customer support for Facebook, how would you go about finding it? If you're like tens of thousands of other people, you might do a quick Google search to locate ...

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

If you need customer service in your city or town. you know where to call: City Hall. Need help with a an airline ticket? Call the airline's 800 number. But what if you need help with your Facebook ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Zoe Thomas: This is your tech news briefing for Friday, June 10th. I'm Zoe Thomas ...

Are you frustrated with Facebook? You’re not alone. The massive site that has more than 1 billion users worldwide scored the lowest in customer satisfaction among social media sites according to a new ...

The world of social media marketing used to be so easy. Facebook pages, Twitter accounts, and other social media outlets were convenient tools to push content to interested audiences, who would then ...

Imagine that one day you're kicked off Facebook. It happens, regularly. You may not know why exactly. It looks like an algorithm may have done it — and now you need to reach a human being at the ...

Say you got kicked off Facebook and need to get back on — to talk to friends or run your small business. A Google search for "Facebook Customer Service" can lead to a surprise. A bad one. Imagine that ...