The proliferation of online reviews has transformed consumer decision-making, yet it has also given rise to sophisticated schemes of fake review generation and spam. Researchers have developed a ...

The emergence of generative artificial intelligence tools that allow people to efficiently produce novel and detailed online reviews with almost no work has put merchants, service providers and ...

Getting your Trinity Audio player ready... The emergence of generative artificial intelligence tools that allow people to efficiently produce novel and detailed online reviews with almost no work has ...

Online shopping has become second nature for most of us, but with it comes a growing problem that affects millions of purchasing decisions every day. Research suggests that roughly 31% of reviews ...

Trustpilot, formed in 2007, is a site that aggregates user reviews of companies and websites. The company boasts 238 million reviews on its site, having reviewed nearly a million sites across 50 ...

In the age of online reviews, a single fabricated comment can have a devastating impact on a healthcare provider's reputation. Research indicates that approximately 10.7% of reviews on Google are fake ...

Consulting reviews or ratings while shopping online has become second nature for many consumers. Whether you’re browsing for an investment purchase like a new couch or looking for everyday items like ...

Large language models (LLMs) like ChatGPT can be used to write convincing but biased peer reviews that are nearly impossible to distinguish from human writing, a new study reveals. This poses a ...

The emergence of generative artificial intelligence tools that allow people to efficiently produce novel and detailed online reviews with almost no work has put merchants, service providers and ...

NEW YORK CITY — The emergence of generative artificial intelligence tools that allow people to fake online reviews has put merchants, service providers and consumers in uncharted territory, watchdog ...