Frontier Airlines removed a well-known service option from its menu — telephone communications. If you need to speak with a customer service representative, you’ll have to do so solely through digital ...

Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

Instead, the airline promises 24/7 online chat help. Courtesy of Frontier Airlines Frontier Airlines is eliminating its phone-based customer service line, opting for an all-digital approach. The ...

The 14-page PSC order, signed Friday, includes a required $60 million investment into an escrow fund for customers who still get service through copper wires. The order said Verizon must agree to ...

ST. ALBANS, W.Va. (WSAZ) - Every day we make phone calls and go online without giving it much thought, but families who live on Sewell Circle in St. Albans said they never know what will be working.

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. DENVER (KDVR) — Denver-based Frontier ...

A mild-mannered man named Joe has been a Frontier phone customer for 40 years. When Frontier offered him a great deal to upgrade to their new fiber-optic internet with Voice over Internet phone ...