Adding another mailbox to your account on Outlook is a straightforward process, provided you have the required permissions or are happy to use another account to gain access to the mailbox.

When you run a small business, you often must wear many hats. Juggling various responsibilities often includes manning several different email accounts, such as your personal email and a general ...

Are you opening this 'generic address' as an additional mailbox, or have you set up some sort of forwarder? The easier method is to add it as a mailbox, then if the permissions are correct, you can ...