Instacart is joining Uber in an attempt to block a new ordinance in Seattle that regulates how companies can deactivate workers who deliver food, shop for groceries, and complete other tasks via ...

Like the gig workers who power the apps, customers often have trouble getting their accounts unlocked. The companies say they can deactivate accounts for potential fraud, among other reasons. Last ...

Corrections and clarifications: A quote in a previous version of this story was incorrectly attributed to Tammie Hetrick, president and CEO of the Washington Food Industry Association. The quote has ...

A new law regulating when app-based delivery companies may deactivate drivers went into effect in Seattle on Jan. 1 after a federal judge denied a motion from Uber and Instacart to block it. The law ...

Some customers of Instacart, DoorDash, and other delivery services have had their accounts randomly deactivated. Like the gig workers who power the apps, customers often have trouble getting their ...