Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. First, you want to keep your customers, of course—keep them happy and returning or referring ...

The imperatives for hospitals and healthcare systems are to improve quality and reduce costs. But many struggle to achieve these goals at the pace and magnitude required to succeed today and in the ...

As the holiday season approaches, 44% of managers in retail, hospitality and food service say they’re planning to hire more seasonal workers this year, according to an Oct. 3 report from Axonify.

Mental health training for line managers is strongly linked to better business performance, and it could save companies millions of pounds in lost sick days every year, according to new research led ...

David James is CLO at 360Learning, host of The Learning & Development Podcast and former Director of L&D for The Walt Disney Company. What’s the secret sauce to turning learning investments into ...

In a study of several thousand companies in England, mental health training for line managers was associated with organizational-level benefits, including lower levels of long-term mental ...