Now general manager of Microsoft Dynamics CRM, Brad Wilson’s career trajectory has allowed him to deliver CRM to the market from many different vantage points — and levels of resources. Wilson began ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

It’s not exactly clear why Microsoft’s upcoming release of CRM Dynamics 2011 did not provide out-of-the-box social media monitoring, but it didn’t. In response, Siddhartha Rai, program manager of ...

The Microsoft Dyanmics CRM/ERP teams are finishing out 2012 with a handful of new releases. They're also readying more cross-platform and Windows Azure support in the new year. The Dynamics AX team ...

Microsoft finally announced the general release of the the Spring 2016 Wave of Dynamics CRM. But technically speaking, Microsoft has been pushing elements of Dynamics CRM 2016 into general ...

Microsoft is lining up testers for its coming Dynamics CRM Fall releases, and is readying updates to improve Windows 10 compatibility for its more recent, existing CRM releases. Starting August 6, ...

When Microsoft first purchased the professional social media site LinkedIn back in 2016 I remember the excitement amongst my Microsoft Dynamics clients. LinkedIn was, and still is, the holy grail of ...

SAN FRANCISCO — June 15, 2011 — Microsoft Corp. today announced at the America’s Health Insurance Plans (AHIP) Institute 2011 that 14 health plans, including Blue Cross of Northeastern Pennsylvania ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...