At its F8 developer conference, Facebook unveiled a new Messenger platform that allows developers to build bots inside Facebook Messenger. Bots are hot; they could even be the future. At its a heart, ...

Facebook is doing everything it can to increase the popularity of Messenger and to make every Facebook user use it. Recently, Facebook introduced features like sending money, booking Uber cabs (mostly ...

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Facebook just moved one step closer toward making its bot ambitions a reality. Just months after introducing the first bots for Facebook Messenger at F8, the social network now counts more than 11,000 ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Companies are always gripped by a new, cutting-edge technology that promises to ...

Suddenly chatbots are hot and they have become the happening thing on the web. Yes, chatbots came with a solution to the pain of human engagement for many companies. With chatbots, companies now can ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Everybody knows that 2016 is the year of virtual reality, but what no one realized until a few weeks ago is it’s also turning into the year of the bots. Microsoft is adding bots to its platform, and ...

Forbes contributors publish independent expert analyses and insights. Journalist, analyst, author, podcaster. This article is more than 7 years old. If there's one thing we think we know about ...

After launching Messenger 2.0 in April, Facebook has just dropped the platform's 2.1 update. Once again, most of these changes are here to help businesses, with Facebook focusing on improving how its ...