LAS VEGAS, Oct. 19, 2022 /PRNewswire/ -- Oracle CloudWorld-- To help organizations across different industries create more precise customer engagements, Oracle has added 15 baseline artificial ...

Oracle introduced new AI agents within Oracle Fusion Cloud Customer Experience (CX) today that it says will help customer experience and revenue teams move faster and make better decisions. Oracle’s ...

Oracle Corp. is jumping on the generative artificial intelligence train with the addition of dozens of new capabilities designed to help organizations boost productivity in areas such as customer ...

Oracle released a bevy of AI agents for CX users in marketing, sales and service. On the sales side, the Contact Insights Agent simplifies outreach planning by surfacing insights on people and their ...

IT buyers like the operational flexibility that the public cloud provides. Capital expenditures go away. OpEx becomes predictable. Resources are available on-demand, with near-endless scalability.

Oracle is working to help utilities streamline call center operations, lower operating costs, and elevate the customer experience for millions of people around the world. The new AI capabilities are ...

When Oracle launched its second-generation cloud in 2016, it revealed an architecture designed from the ground up for cloud workloads: Oracle Cloud Infrastructure. In the eight years since that launch ...