The operator is going off the hook for millions of customers, CNN reported. Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get ...

A reunion of Maine switchboard operators highlights the challenges of making a phone call more than 50 years ago and what it was like to handle... Telephone operators of another era gather to ...

ALBANY — Less than two miles behind the front lines during World War I, some American women telephone operators sat at switchboards that shook severely from the sounds of the big guns they could hear ...

The operator is going off the hook for millions of customers.Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get directory assistance.

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...