The organizational structure of a business affects critical elements such as decision making, employee behavior, performance and rewards, individual accountability and managed information. It's ...

Why some teams work more effectively than others is one of the questions studied by organizational psychologists. As a small business owner, you need to recruit ...

In this column, I have argued that the conventional practice and theory of change management could itself benefit from some overhaul. In this post, I will zoom out, summarizing nine key propositions ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Organizational development (OD) encompasses the actions involved with applying the study of behavioral science to organizational change. It covers a wide array of theories, processes, and activities, ...

Services that are designed and delivered with input from the user are more accessible and easier and more intuitive to use. User-centered services reduce cognitive load for users allowing them to be ...

At Slack, every one of our processes and features has been designed with the primary goal of making Slack a workplace tool that feels human. We see ourselves as our users’ hosts, and we want them to ...