A bipartisan trio of senators hope to advance new legislation aimed at improving and “streamlining” federal agencies’ customer service across platforms, in part by adopting practices already employed ...

Digital challenges faced by the public sector can't be tackled with a single solution. UiPath's Head of Public Sector (UKI) explains how the RPA vendor connects with customers before technology.

There is opportunity for radical change in almost every service that governments deliver. Creating excellent digital experiences for citizens is at the top of the agenda for senior government ...