Salesforce has used its Sydney World Tour to announce updated features to its learning platform, Trailhead. After launching a redesigned Salesforce Mobile App and a learning app called Trailhead GO in ...

Back in 1969, Sedgwick was a relatively small regional insurance claims administrator; today it’s a global brand across 65 countries. But one thing hasn’t changed - its mission remains to support ...

We are living in an all-digital world - where businesses must accelerate digital initiatives in an engaging, interactive way with their customers. According to research from Gartner, IT spending will ...

Salesforce officially entered the financial services technology market Tuesday with the public launch of the Financial Services Cloud, its first industry-specific client relationship management (CRM) ...

This year, Salesforce Live was an online experience, full of innovative ideas and new ways of working and engaging with customers. In the event that took place on September 10, there were an array of ...

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you're buying the best. Find out more about how we test. Salesforce Service Cloud is an all-in ...

Salesforce's stock has dropped 36% from its high due to slowing revenue growth, but the company remains a dominant, highly profitable CRM leader. The business model's stickiness, high switching costs, ...