CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

At Salesforce, workforce planning and learning and development (L&D) leaders are working together on a wide-scale employee ...

New Einstein 1 Data Cloud is now natively integrated with the Einstein 1 Platform, so customers can connect any data to create a unified profile of their customer, and infuse AI, automation, and ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that's been more aspirational than ...

Another tech firm is jumping on the AI bandwagon, with Salesforce announcing that it would incorporate its own iteration of ChatGPT into its customer relationship management (CRM) software. The ...

Despite Salesforce's underperformance relative to the broader market over the past year, Wall Street analysts maintain a ...

Slack cofounder Cal Henderson on its new integrations with Salesforce services—and what it’s been like to become part of the business software giant. Once upon a time, Slack was a sort of Switzerland ...

Third quarter earnings for Salesforce stock are due Dec. 3. Rival Sierra hosts its first developer conference on Wednesday ...

Adobe (ADBE) stock demonstrates stronger revenue growth during critical periods, enhanced profitability, and a comparatively ...

Salesforce Inc. and Databricks Inc. have debuted a new product integration that aims to simplify joint customers’ data analytics projects. The integration was developed as part of a technical ...

Salesforce Recognizes Katzion for Pioneering Online-to-Offline Retail Solution with Audi Singapore at Partner Innovation ...