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Heap announces its acquisition of session replay specialist Auryc, adding qualitative insights to its quantitative analysis of digital user behavior Rachel Obstler, Heap (screengrab from Zoom call ) ...

RALEIGH – So just how might changes or updates or additions or your software affect users and customers? Rather than an angry or supportive email or messaging – or a blast of social – response ...

Session Replay Software is a type of software typically utilized by businesses with consumer-facing websites. These businesses are typically very interested in making their website more interactive ...

The Plaintiffs’ Bar is well-known for pushing the boundaries of existing (and sometimes very old) laws with new and novel privacy claims. The most recent targets of ...

All of us probably have some understanding that, on the internet, you’re never alone and nothing that you do is entirely secret. Website administrators, for example, are known to use a number of ...

Website users today are used to some level of tracking of their internet activity, from targeted advertisements and other types of data collection. One such data-collection technology was the subject ...