Companies that rely on Google LLC’s Contact Center AI service to automate their call center operations can now enable Speaker ID, a machine learning-based voice identification feature that allows ...
AI voice transcription and captioning platform Verbit has added a new feature to its Captivate ASR solution—the ability to identify specific features in automated captioning—that the company is ...
Verbit has brought to market a speaker ID feature for its Captivate ASR captioning product. It’s an update designed to improve the quality and clarity of automated captions during live broadcasts by ...
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