Air travel got more miserable last year, if the number of consumer complaints filed with the US government is any measure. The Transportation Department said Friday that it received nearly 97,000 ...

U.S. Transportation Department officials last year were up to their necks in complaints submitted by air travelers over everything from delays and cancellations to accommodations for disabled ...

The Department of Transportation (DOT) launched a modernized system for air travel-related consumer complaints. The updated system replaces outdated 1990s technology, enabling faster complaint ...

Photo Credit: American Airlines CEO Robert Isom speaking on stage at Skift Aviation Forum in Fort Worth, TX, November 2023. Source: Skift. Skift American Airlines's top boss Robert Isom feels ...

WASHINGTON — Air travel got more miserable last year, if the number of consumer complaints filed with the U.S. government is any measure. The Transportation Department said Friday that it received ...

Ticket pricing data appears to be a commodity in itself, as tech upgrades potentially limit access to fare availability — with travel agents complaining it impacts their ability to do their job ...

BOWIE, Md. (7News) — A Bowie, Maryland woman is "frustrated" after she said she is one of many to have booked with an online travel agency that never came to fruition. Michelle Griffin was excited to ...

Starting July 11, only bookings from travel agencies that have reached preferred status with the airline will earn AAdvantage points. Photo Credit: lorenzatx/Shutterstock ASTA on Thursday spoke out ...

A large number of complaints against a travel agency for failing to fulfil their obligations and issuing refunds has prompted the Cyprus Consumer Association to issue advice on Monday regarding the ...

The consumer protection service (CPS) of the commerce ministry is investigating consumer complaints against a travel agency for failing to meet its obligations to customers, said Head of the CPS, ...