In this month’s troubleshooting situation we find ourselves dealing with a gas furnace, and the customer has called to say that “there is no heat at all.” This is a residential unit that is equipped ...

There is nothing worse than waking up in a freezing house in the middle of a cold winter’s night — except maybe, knowing you’ll have a big, expensive furnace bill to pay later that day! But don’t fret ...

Your troubleshooting situation this month involves an 80% single stage gas furnace that has been in service approximately seven years. When you respond to the customer’s complaint of “no heat,” you ...

Much like a car, a furnace needs tuning to keep it in good working order. And regular maintenance will prevent it from breaking down when you need it most. Poor furnace maintenance is to blame for ...

When temperatures drop and the house is quiet, the worst sound you can hear is nothing at all from your furnace or heat pump.

With the start of December now exactly a week away and the holidays just around the corner, attention in homes has well and truly turned to keeping cozy and comfortable. And, with heating more ...

A musty odor coming from your furnace could pose a health hazard for you and your family, though other minor causes can be ...

WEST VALLEY CITY, Utah — James Anderson didn’t know exactly why he came home to a cold house on Monday night, but he knew something was wrong. “First thing I did was come to the thermostat to see if ...

ST. CHARLES, Ill. (WLS) -- Are home warranties really worth the money? It's a question one St. Charles woman is asking after waiting on a new furnace for five weeks. She says she thought her home ...