As VoIP moves from the labs to production environments, the network becomes a more important corporate asset and thus the effect of downtime will be more acute. While companies spend millions on ...

The landline phone may seem an anachronism to many, but if like me you work from home it can still be an essential business tool. Even if you’re not a regular home worker, many people still like to ...

Phone configuration: Siemens embraces phone-side configuration of IP-telephony parameters. For example, setting the jitter-buffer size, a key parameter affecting VoIP voice quality, can be modified ...

You can perform digit manipulation only on H.323 and SIP gateways; on MGCP gateways, the call agent must perform any manipulation because it controls the calls. Cisco CallManager Express and routers ...

As telephony continues to migrate to Voice Over IP (VoIP), enterprises will continue to use a hybrid network, consisting of both circuit-switched and VoIP equipment. During this transition, existing ...