Starbucks is instructing workers in de-escalation so they can peacefully reserve bathrooms for paying-customers only
A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...
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Starbucks and Dunkin’ Navigate Another Year of Coffee Disruption
First Watch in November shared what’s been a steady sentiment over recent months. Many restaurant are struggling with traffic ...
Ticker: Starbucks plans corporate layoffs as part of turnaround; Late-blooming apples key to crop
Starbucks saidit plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to employees, ...
Starbucks’ policy change flushes out a debate over public restroom access
Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom ...
Starbucks reverses its open-door policy, requiring people to make a purchase if they want to stay
Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...
Ticker: Starbucks plans corporate layoffs; Walgreens accused of filling fraud prescriptions
Starbucks said it plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to employees, ...
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Starbucks workers score major win after reportedly being forced to keep working during LA fires
Unionized Starbucks baristas in Los Angeles won catastrophe pay after the company allegedly required employees to keep ...
Starbucks worker says baristas have a ‘panic button’ behind the counter, but it won’t be enough to quell angry customers after open-door policy reversal
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...