New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

The Fast Company Impact Council is an invitation-only membership community of top leaders and experts who pay dues for access to peer learning, thought leadership, and more. BY Ruth Zive It may sound ...

Is there really a secret to creating profitable, year-round work? Well according to Dave Cruz, vice president of sales at Service Business Evolution (SBE), a business training company, there is. As I ...

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VoAgents’ self-learning voice AI technology enables 24/7 customer engagement, lead conversion, and operational efficiency across industries. Imagine having your best employee available on every phone ...

A few years ago at a PRINTING United Alliance’s Digital Packaging Summit, a panelist from Microsoft explained that the company vets every printer and converter it works with by looking for a statement ...

Steve Jobs once famously said that his job was to figure out what consumers want before they know they want it. As was often the case, Jobs was ahead of his time. This concept of starting with a deep ...

Welcome to No Jitter’s Conversations in Collaboration. In this conversation, we spoke with Ping Wu who was appointed CEO of Cresta in May 2023. Prior to his appointment as CEO, Ping was Cresta’s VP of ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today’s fast-moving digital landscape, customers expect more than simple ...

That powerful idea comes from Melody Wilding, a human behavior expert, executive coach, and the author of Managing Up: How to Get What You Need From the People in Charge (Crown Currency, 2025). The ...