Enhances mydish.com with ‘My Tech’ online tool that offers customers real-time status updates on their service appointments Meet My Tech: Technician’s name and picture delivered an hour before ...

A month after a ransomware attack on Dish Network, many customers say they are still having technical issues — and face wait times of up to 15 hours when they call to ask for assistance. The TV and ...

Dish is the first pay-TV provider to adopt Apple Business Chat, which lets you communicate with companies via the Messages app on your iPhone or iPad. I'm PCMag's managing editor for consumer ...

(Gray News) - Dish Network reported customer information may have been compromised during a recent cybersecurity breach. The company said in a statement that they became aware of the breach on Feb. 23 ...

UPDATE 2/28: DISH has confirmed that it is dealing with a cybersecurity incident that took out its customer service lines, website, call centers and apps. In an updated statement, the company says, ...

Dish announced today that its customers can now chat with service representatives through Apple's Business Chat messaging service. Apple launched Business Chat earlier this year and it lets companies ...