5 Types of Call Centers to Attract and Serve Your Customers Your email has been sent Discover how you can leverage different types of call centers to improve customer support and enhance operations.

There's been plenty of speculation touting the death of outbound marketing. But a recent survey reveals the speculation to be greatly exaggerated. In fact, outbound marketing is still efficient for ...

Life is great when your phone is ringing off the hook and customers are requesting service. Usually, this happens during and after extreme weather conditions, forcing customers to call you for service ...

By 2027 the call center industry is expected to be worth $496 billion, up from $339.4 billion in 2020. This rapid growth signifies competition in the industry is fierce, meaning companies need to make ...

ST-GEORGES, QUEBEC -- (Marketwired) -- 02/01/17 -- Komutel, a leading unified communication solution developer, today announced that Kontact, its Contact center solution, is compliant with key ...

Opinions expressed by Entrepreneur contributors are their own. There has been a lot of debate recently as to whether inbound marketing departments will eventually overtake company sales teams. While I ...