During a recent visit to a skilled nursing facility, a nurse made an insightful comment that stuck with me: “You can’t unscramble eggs.” This simple yet profound statement highlighted the difficulty ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

As semiconductor devices become smaller and more complex, the product development lifecycle grows increasingly intricate. So, from early builds to pre-qualification testing, firmware development and ...

What if manufacturing companies could pinpoint the exact cause of a defect the moment it occurs, preventing costly production delays and ensuring top-notch quality? Generative artificial intelligence ...

When it comes to quality and safety improvement, healthcare leaders spend plenty of time analyzing adverse events and what led up to an unfavorable outcome. At NYC Health + Hospitals, leaders are ...