Q: My parents bought a refrigerator in 2012. The Electrolux refrigerator had a problem and needed to be repaired about eight times. Finally, in late 2017, it had to be replaced because it was deemed ...

Christopher Elliott is the chief advocacy officer for Elliott Advocacy. Email him at [email protected] or get help with any consumer problem by contacting him at http ...

Steven Pearson’s Whirlpool refrigerator doesn’t work. It’s also leaking and has caused $4,200 in damage to his kitchen floor. Why won’t Whirlpool respond to his request for help? Question: I need help ...

QUESTION: I ordered a refrigerator two months ago from Sears online and paid $803. I received an email stating it would be delivered two weeks later. I never received the refrigerator, even though the ...

Current refrigerator is builder-grade, came with the house, probably a GE brand. I'd guess it's around 14 years old. Lately the fridge hasn't felt very warm. I am wondering if the appliance hasn't ...

Appliances can be expensive so when they break, it can be irritating. Many people pay for extended warranties, but as one woman found out, sometimes those warranties do not make it any easier to get a ...