Hand holds a phone with the Nest app next to a Nest thermostat on a screen indicating HVAC running time - oasisamuel/Shutterstock For many homeowners, smart thermostats are worth the hype, as they let ...

In early July, when temperatures were rising to the 90s, my smart thermostat, a Nest Gen-4 model, shut down completely in the worst timing possible. None of the quick fixes I had used when testing ...

If you own a Nest smart thermostat, you may be experiencing problems with the battery. Big problems with the battery. As in, the battery keeps draining and leaving you in the literal freezing cold. A ...

If your Honeywell thermostat is connected to your home’s WiFi network, it’s essential to ensure that the network is functioning correctly. Follow these steps to check your WiFi connection: In the ...

Instead of first reaching out to support, some problems with today’s smart home devices can be resolved by looking through available documentation. To simplify that journey, Google has released two ...

In this troubleshooting situation, the equipment is a package unit heat pump, and the customer has called for service because although they have the thermostat set at 74° F, the temperature in the ...

Our homes today are equipped with some smart device or another, even if it's just a smart TV. But despite their seemingly intelligent features, not many of them are smart enough to foresee problems in ...

Nick Statt is a Senior Producer on Decoder. Previously, he reported on the technology and gaming industries for more than a decade. Some users of Nest thermostats can no longer control the devices ...