NiCE Cognigy Simulator lets companies run large-scale evaluations to deploy, test, and continuously improve AI agents.

Delivered within Calabrio ONE, Omni Agent Intelligence elevates quality management into a true control tower for modern service operations, replacing fragile, custom business intelligence projects ...

Companies can use First Insight's Ellis from concept testing to conversion to determine pricing, predict best sellers, curate assortments, forecast demand, and more.

Amplitude has acquired InfiniGrow, an artificial intelligence marketing analytics company. Financial terms of the deal were not disclosed.

The collaboration integrates real-time Reddit data directly into Emplifi Fuel, transforming community conversations into industry-specific tactics.

Ketch Opt-Out Sync extends Ketch Identity Sync to ensure consumer opt-out choices are enforced across web, mobile, back-end systems, and downstream ad platforms.

SymphonyAI's CINDE Merchandising Agents bring AI decision-making to weekly sales, promotions, new item launches, and resets.

Amperity, provider of the Customer Data Cloud, today launched Audience Monetization to help companies unlock high-margin revenue from first-party customer data. The solution combines artificial ...

For a decade, marketers built growth strategies around deterministic measurement: knowing exactly who did what and when. That world has changed dramatically. The shift to privacy-first frameworks has ...

Vonage APIs power personalized, omnichannel communications with two-way messaging via SMS, RCS, and WhatsApp, within the Salesforce platform.

Gemini Enterprise for Customer Experience is an agentic solution to bring shopping and customer service together.

CX Connect runs on any tablet running iOS, Android, or Chrome OS and is compatible with multiple payment providers.