"OUC is aware of a nationwide Verizon outage affecting some users trying to reach 911," wrote OUC. "If you have an emergency ...

Newly released 911 transcripts show the chaotic aftermath of the Minneapolis ICE agent shooting that left 37-year-old Renee ...

SoCal police seeing a surge in what's called "swatting" calls. These sophisticated prank calls aim to get tactical teams to ...

Ricardo Martinez II explains how emergency calls are prioritized, why burnout is rising, and what callers can do to get help ...

Now, artificial intelligence is giving dispatchers new tools to do their jobs more efficiently. "This is RapidSOS UNITE. It's ...

GWINNETT COUNTY, Ga. - Gwinnett County is set to move forward with a multimillion-dollar upgrade to its 911 system, which is ...

Milwaukee announced the deal for the training software on Jan. 14. It comes as nearby counties have started using AI for ...

With most prank calls, the worst you'll experience is someone yelling at you on the other end. Unless your name is Thomas A.

New York State Police say troopers in Saratoga County were dispatched just after 1 p.m. on January 7 after a 911 caller ...

The Milwaukee Department of Emergency Communications announced the launch of "Project Forward 911," an artificial ...

Mayor Eric Adams on Wednesday called on the City Council to terminate the use of horse-drawn carriages in Central Park. “While many talk about change, our administration has always been about real, ...

Contacting 911 has been easier than ever in Tazewell County since the call center implemented a texting system two years ago, ...