Amazon doesn't want other brands' AI agents on its site. But Amazon's AI agents are trawling the internet to sell products it ...

Ketul Poshia stiffens his posture in his chair. He flashes a smile that seems to come far too easily to him. And then Poshia, a customer-service representative with Amazon's Mayday video ...

Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives' ...

Q: I’ve been an Amazon customer for 20 years, but after changing my phone number, I’m locked out of my account because two-factor authentication (2FA) still uses my old number. Related Articles ...

Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives' ...

Lawyers for Tennessee resident Cullen Duke claimed the company had ‘routinely’ levied excessive taxes then refused to change ...

As part of a recent Amazon settlement, the company started issuing refunds for Prime customers. Here's how you can get a ...

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Amazon benefits from multiple tailwinds. One of Amazon's most incredible feats is how it has become a leader in numerous ...

Amazon's cloud unit AWS on Thursday launched a service hosted entirely in Europe, aiming to reassure customers worried about ...

Rio Tinto has secured its first customer for low-carbon copper from its Arizona mine, with Amazon Web Services signing a ...

Amazon customers who are eligible for payment in its settlement with the Federal Trade Commission can now file claims.