The new feature, called Support Assistant, is expected to use generative AI, similar to what powers ChatGPT, and may be ...

Apple might be the next company to add a ChatGPT-style chatbot to its Support app. Here's why that might not be a terrible ...

At the moment, the Apple Support app lets you talk to a real-life Genius Bar member about issues with your products, and ...

Users will interact with the Support Assistant through a chat interface, similar to the current live chat option. This AI is ...

Apple code shows that the company is working on an AI-powered Support Assistant for the Apple Support mobile app.

The Apple Support app could soon gain a ChatGPT-style AI assistant, which could be powered by Apple Intelligenceor ...

The Apple Support YouTube channel recently released a new how-to video showing iPhone users how to change their passcode and ...

Since the iOS 18.5 update, numerous iPhone users are reporting issues with the Apple Mail app, including freezing and unresponsiveness. The problem af ...

Are you seeing a strange message on your iPhone that reads SOS? Here's what that message means, per Apple.

Apple says it will fix ‘bug’ recommending Palestinian flag emoji Tech giant says software glitch causes some users to get a Palestinian flag prompt when typing ‘Jerusalem’.

"Dear @Apple @AppleSupport @tim_cook I’ve just upgraded my software to version iOS 17.4.1, and now, when I type the capital of Israel 🇮🇱, Jerusalem, I’m offered the Palestinian flag ...

Have you ever had an unexpected direct phone call from Apple support? I have not, and if you do ever receive one, you probably aren’t talking to Apple. The company says you should immediately ...