The global business process outsourcing (BPO) services market is rapidly expanding, driven by AI, digital transformation, and ...

MONTEGO BAY, St James — The Global Services Association of Jamaica (GSAJ) has raised concern about delays in the full recovery of business process outsourcing (BPO) facilities damaged by Hurricane ...

Looking back on business process outsourcing & consulting stocks’ Q3 earnings, we examine this quarter’s best and worst ...

Coinbase has confirmed an insider breach after a contractor improperly accessed the data of approximately thirty customers, ...

Senate committee on labor chairman Sen. Raffy Tulfo emphasized the urgent need for the passage of a bill that would provide ...

Business Process Outsourcing (BPO) has long been one of the Philippines’ strongest economic engines. But the sector has ...

InteLogix, a global leader in customer experience (CX), government services, and recovery solutions, has announced the completion of its acquisition of Pioneer Customer Experience, LLC ("Pioneer CX"), ...

Senator Raffy Tulfo on Wednesday urged the Department of Labor and Employment (DOLE) to establish a unit that would monitor business process outsourcing (BPO) firms’ compliance with workplace safety ...

THE expansion of the business process outsourcing (BPO) sector continues to drive demand for workspaces, flexible office solutions provider Axon Group said, while it also targets other corporate ...

Transaction expands iQor’s global CX capabilities and positions OP360 for continued growth Yellowstone Capital Advisors ...

The House of Representatives Committee on Labor and Employment on Wednesday approved proposed measures seeking to raise worker pay, strengthen ...

Cognizant CFO Jatin Dalal also weighed in on the intertwining of the operations and tech shift, saying it is forcing companies to rethink how services are priced in the AI era ...