Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Key performance indicators (KPIs) measure how effective your company is at achieving its goals. Learn how to find the right ...

Microsoft Excel is an extremely capable tool for organizing and analyzing data, but in its raw form this data can be hard to ...

Sean Ross is a strategic adviser at 1031x.com, Investopedia contributor, and the founder and manager of Free Lances Ltd. Gordon Scott has been an active investor and technical analyst or 20+ years. He ...

General Motors has been hit with a $6 billion charge tied to its electric-vehicle business, the clearest signal yet that the company is recalibrating its EV plans as the bottom has rapidly fallen out ...

ETFs let you invest in a diversified portfolio via a single transaction. ETF shares trade throughout the day on exchanges like stocks. ETFs generally incur lower costs and are suitable for long-term ...

The best antivirus software intercepts potential viruses before they are downloaded and executed on your device, helping to protect your from data theft, device lockout, identity theft, and other ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

The Scotiabank Gold Amex is a lifestyle and travel rewards card that earns Scene+ points. Explore travel perks, insurance, and fees in this review. The Scotiabank Gold Amex combines some of the best ...

An inherent principle of publication is that others should be able to replicate and build upon the authors' published claims. A condition of publication in a Nature Portfolio journal is that authors ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...