Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Cloud Computing is the latest in the series of technological innovations that started four decades ago with mainframes/batch transaction processing during the pre-1970s. It later passed through online ...

Digital transformation is a necessity for many businesses. But so many of these efforts fail due to a lack of change management. Companies of all types and sizes are investing heavily in the ...

In today’s fast-moving business environment, digital transformation is here to stay. Historical analysis and future-facing insights show that companies are continuously moving away from legacy ...

Why do we have to move, anyway? Will I lose my office with a view? How am I going to get anything done with all those people around? No matter the level of complexity, workplace change can be a ...

About 2 years ago at the Forrester Marketing Forum, I gave a speech about Adaptive Marketing, a new approach marketers must take to survive the significant changes put in front of us. The premise was ...

English explorer William Edward Parry and his crew were exploring the Northwest Passage and needed to go further north to continue their chartings. They calculated their location by the stars and ...

Change is constant and as a result, people, teams and organizations must build their skills in managing change and fostering flexibility. Given that today’s business context is in constant flux, the ...

Change is a constant, given the shifts that external markets are constantly undergoing, and because businesses are always seeking new ways and strategies to support growth and profitability. Often, it ...

This is the fourth article in our series on creating a healthy transformation program culture. We have established the foundation through executive engagement, shared vision, and guiding principles.