The 2024 holiday season presents an enormous opportunity for brands to capitalize on immediate sales and set the foundation ...

Director of data and analytics Glynn Willis unpacks the fashion platform's various ventures with artificial intelligence (AI) ...

Whether it’s chatbots that can answer sophisticated queries or live agents equipped with specific customer data to substantially cut wait times, artificial intelligence is showing great potential for ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Nvidia CEO Jensen Huang noted India’s progress in its AI journey in a ...

Explore how AI is reshaping corporate finance with enhanced security, personalised services, risk management, and more.

The growing presence of AI in eCommerce is revolutionizing customer service. As AI technologies improve, providing great ...

Designed to tell people exactly what they want to hear, some AI chatbots could be driving users to harm themselves and others ...

NICE CXone’s contact center software offers strong flexibility in features and channels. Choose from digital-only, voice-only ...

GoDaddy highlights AI's potential to enhance efficiencies for small businesses, enhancing automation, decision-making, customer experience.

AI start-up Anthropic, creator of popular chatbot Claude, announced a new feature this week called “computer use,” which is a ...

Companies like Kidsy have found AI helps them grow but experts say business owners should proceed with caution in a fledgling ...