Insure.com reports that Amica ranked as the top home insurance provider for 2026, followed by Travelers and Allstate, based ...

AIA Insurance has been recognised as the #1 Life Insurer in Customer Excellence in the prestigious LMD Customer Service ...

Stanbic Bank Ghana has once again been recognised for its strong commitment to customer-centric banking, maintaining its ...

Retail Banking customer excellence survey Standard Chartered Bank has retained its position as the premier institution for ...

The Disclosure and Barring Service (DBS) has launched a new Customer Satisfaction Survey, to collect feedback from Disclosure and Customer Service ...

Consumer trust can be fragile. During the holiday season, 24% of shoppers reported receiving a biased product recommendation from an AI chatbot based on a stereotype. Among those shoppers, 32% lost ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

Consumers’ response to AI and automation is largely positive, but a majority still say humans provide better support, a ...

Insure.com reports that the best auto insurance for 2026 includes Travelers, GEICO, and Nationwide, with premiums varying ...

Fintechs are setting the pace for retail and digital experiences while traditional banks trail, constrained by rigid ...

Nigeria's fintech disruptors are redefining customer expectations in banking, leaving traditional institutions struggling to ...

Dallas city executives are again asking council members to offer feedback on the city’s citizen satisfaction survey. Here’s ...