New digital waitlist software helps restaurants, cafes, and salons reduce customer wait times by 85% with instant QR ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

TENS of thousands of households have been left without water supply after the destruction of Storm Goretti. Around 21,000 ...

Examine the impact of outsourcing and automation on airlines and how it affects customer experience for passengers.

Well known in the contact center space, Talkdesk is leverage its CXA platform to orchestrate across the customer journey, ...

An Arizona-based H-1B applicant got USCIS approval—but never received the crucial I-797 notice. Months of delays, FOIA requests and stress followed, showing cracks in the US immigration system.

In Anderson you can track down this colorful taco truck for generous barbecue chicken tacos that taste like a true ...

A major water supply issue in East Grinstead, Sussex, has left around 16,500 homes with little or no running water, South ...

Shared memory is a state where every AI agent in a system draws from the same evolving understanding of a task, issue, or ...

Dating back to 1895, Sheffield is home to one of the oldest fish and chip shops in the UK, with customers still queuing out ...

Discover five top butcher shops in Des Moines offering premium cuts, dry-aged meats, and local favorites for every occasion.

Electric vehicle industry, which was initially projected on a very steep uphill curve, is now showing a tangible decline.