Australian leading SEO agency partners with U.S.-based Unsuspend Me to restore suspended Google Business Profiles — even ...

Diel-Jerue adopts Qued’s AI voice scheduling, automating over 90% of eligible appointment calls. BROADLANDS, Va., Jan. 12, ...

While accounting for only one percent of sales, with the company facing more than 40,000 quality claims a year – totaling ...

New Voice AI automates call intake, triage, and dispatch to reduce costs and improve customer experience NEW YORK, NY, ...

Currently, the cross-border e-commerce and global trade environment are becoming increasingly complex, and traditional foreign trade models are facing profound challenges. Especially for small and ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Many device manufacturers operate under the mistaken assumption that service manuals are primarily sought by third-party servicers aiming to compete with factory service departments. Service manuals ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...