Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

The average monthly electric bill continues to climb, and new data suggests JEA customers are feeling the strain.

Customer outcomes show measurable time savings, increased parts revenue, and smoother operational workflows across RWC ...

Much depends on Victa’s Android technology, which Verifone says will allow merchants to gather and process customer data at ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

The quick-service restaurant industry is at a critical inflection point and is undergoing a significant transformation. As ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

HARRIS COUNTY, Texas (KTRK) -- A METRO bus operator was detained after allegedly stabbing a rider on board on Sunday night, according to officials. Officials with METRO said the incident happened at ...

Erika Kirk, CEO of Turning Point USA (TPUSA) and widow of the late conservative activist Charlie Kirk, publicly recognized Jeannie Beeman at the AmericaFest 2025 conference on Saturday, praising her ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...