Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

The average monthly electric bill continues to climb, and new data suggests JEA customers are feeling the strain.

Customer outcomes show measurable time savings, increased parts revenue, and smoother operational workflows across RWC ...

Much depends on Victa’s Android technology, which Verifone says will allow merchants to gather and process customer data at ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

The quick-service restaurant industry is at a critical inflection point and is undergoing a significant transformation. As ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

As retailers prepare for the crucial holiday season, another kind of countdown is already underway. Cybercriminals know exactly when you can least afford disruption, and they plan their campaigns ...

September 24, 2025 Add as a preferred source on Google Add as a preferred source on Google We may earn a commission from links on this page. If you're calling Walmart's 1-800-925-6278 (1-800-WALMART) ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...